Testimonials page 1 (From 2010)
Here are the kind of things that our customers have said about us, you could say that if I had a trumpet then perhaps I should be blowing it, but I am proud of our service, and very happy when people take time out to let us know that they are very pleased with both the products and the service. You will all get a hand written compliment slip thanking you for your order wrote by myself or Tracey and if you are still worried about making your first order on the internet, then either just give us a call on 01908 616068 to see that we are really all very nice people
HOME PAGE or more testimonials page 2010 2009 2008 2007 2006 2005-2002
Hi, Just wanted to say thank you very much for the caboose. You can certainly expect lots of repeat business from us.Thanks again, Anita Brown in London (June 2010) Dear Ralph and Tracey, Delighted by the name train set received today. Amazed that you got it to us so quickly. Many thanks, Best Wishes, Pauline and Robert Leake (June 2010) Hi Ralph Oh dear, I can't really remember what happened as I was doing a few jobs at the time? Sorry ... Thanks for your usual speedy service, I look forward to receiving the trains soon ... it's been all boys born again lately!! Kind regards Tot H in Bucks (June 2010) Hi Ralph The name train arrived the next day - in time for Dante's birthday. Thank you. Rosemary in Glasgow (June 2010) Hi Ralph; Received the train and its fab thanks very much Best wishes Karen (June 2010) Dear Ralph, I've received the item and extremely happy about it. Thank you very much!!! Sincerely, Maria in Moscow (June 2010) Thanks for the quick delivery of my order. Really impressed with it. I'm sure my son will love it. Thanks again Best Regards Debbie B-L in NE Lincs (June 2010) Arrived this morning (10th June) - FANTASTIC SERVICE - FANTASTIC PRODUCT - Thank you so much, the name train is beautiful - my Daughter is going to love it for my Grandson. Thank you again for all your help and the little extra toy in the parcel, so kind. K Knight in Kent (June 2010) Hi Ralph, Thanks for coming back so quickly. Lovely to find decent customer services these days. Loved the product though, and your whole idea, so will be sure to order again soon. Hope you enjoyed your holiday. Kind regards, Darren R in Surrey (May 2010) Hi Ralph I just wanted to say thank you very much for my order which arrived today - what fantastically quick service! I love the product and it's exactly what I was looking for to give to my nephew as a unique christening gift - and looks even better in 'the flesh'. What fantastic service and a great product and I look forward to ordering from you again in the future. With thanks and warm regards Emma L in Wantage (May 2010) Just thought you might like to know the flapping gull was a hit for a little boy's first birthday - he is obsessed with birds! It's a lovely piece, so glad to have found you on the internet :-) D Wilson - Middlesex (May 2010) Hi Ralph, The train set arrived today. It's very well made! Thank you very much and thanks for the two extra letters. Also, I didn't realise that the letters can be removed and played with separately. That makes it even more interesting. It's a great set :) Regards, Iva (Apr 2010) Hi All received. Thank you it looks perfect. So nice in fact my 33 year old partner wants one for himself! Kind Regards Kirsty (High Wycombe Apr 2010) Hi Ralph Thanks for this message. They actually arrived yesterday which was incredibly quick. I love them but unfortunately the red pink and orange ones are all very similar in colour. I can work with this but, of course, it would be much better if the red was clearly the red rod, the pink the pink and the orange the orange. Do have a relationship with the manufacturer? Do you think they could do anything to remedy this? I will still recommend you, of course, but it would have been better without this proviso. Thank you so much for your help up until now and I am sure the children at school will still get a lot benefit from using these rods. I will let you know if I discover any links that may be helpful to you for your website. Take care. Tracy (re Cuisenaire rods April 2010) I received the invoice for this a couple of days ago. I'd just like to say how amazed we were at such swift delivery (arrived in plenty of time for Easter), and excellent service, and how delighted my daughter, son-in-law and baby grandson are with the mobile! We shall certainly use Wooden TOTS again, and will recommend you to all our friends and family! Thank you so much, Sue Howell (April 2010 Somerset) Hi Ralph Received the trains - thank you they are lovely. Apologies regarding the address details - just had baby Alex and my mind isn't working 100% yet and didn't get a chance to check my emails daily! thanks again and Happy Easter. Anne (April 2010) This is a huge thank you from a delighted customer! First, I must thank you for explaining the multiple ordering procedure to me, which I have say was a little unexpected and could be made to be a bit more straight forward. I ordered two name trains at 10 am on Thursday and I was so surprised when they were delivered at 12 pm on Friday. They were wrapped and given to the family on Saturday and were with the children by Sunday. What an efficient and pain free procedure! The children are too young at present to express an opinion but the parents are delighted with them! Thank you so much for your excellent service and for choosing such a lovely combination of colours. We will certainly be using you again. Sue Gallagher, Pinner (March 2010) We have received and are very pleased with it, Many thanks Kim (Oxon Mar 2010) Hi Please can i just say thank you very much for quick and efficant service. I love the train. Thanks again Donna Bennett (Warwickshire Mar 2010) The train was received this morning and looks great. Many Thanks K Franklin (Feb 2010) Thanks for being so prompt and enclosing the cup hook!! Our 8 day old Grandson will be delighted with it in due course. Thank you. Sheila Vogler (Feb 2010) To Ralph and Tracey, Just received my order and just to let you know that i am very pleased. Thank you Maurice (Herts Feb 2010) Hello there Ralph The train arrived with me this morning. Thank you so much for getting it to me so quickly. I was worried when you said that you didn't have enough A carriages. But thank you so much – it's lovely and I'm very happy with it. Elaine (Feb 2010) Hello I recieved my wooden train set for my friends new baby boy, they both loved it very much! I loved the way that it was presented in the box. I know that the rear carriage was delayed but im glad that it has turned up and it is beautiful just like the rest of the train! Thank you once again, Yours sincerely, Danielle Driver (Feb 2010) Thanks for you fast service by Royal Mail it arrived in 5 Days. Regards, Hi, I just wanted to say a very big thanks for the quick service and delivery. We received the Mobile this morning and it's great, we love it. Kind Regards Jackie Partrick (Jan 2010) We love all your products and look forward to ordering more as our grandson grows! Thank you also for the personal notes on both orders...it makes such a difference and is much appreciated. Marion Bowman (Jan 2010) Hi Ralph I just wanted to let you know that I received the alpahabet train and the teddy frame this morning.I am absolutely delighted with them and I have to say your pictures on your website don't do them justice. The quality is much better than I expected and the teddy looks fab. To add to this delivery was so fast. I will definitely do business with you again. Thank you so much. Kindest regards, Michelle H-W (Jan 2010) Hi Ralph and Tracey, Just to say how delighted we were with the hanging mobile which arrived so soon after it was ordered. It's so attractive and we have one very happy Grandson. Thank you for your speedy attention and all best wishes for a successful 2010. Kind regards, Irene P
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